set back

<p>i requested a paid up letter from old mutual yes account was in arrears however it was paid up i was told that i need to wait two weeks just for the to send out a paid up letter to me this is poor service as proof of payments can be provided for this accounts. so dont know why i would have to wait this long for a paid up letter to be provided wow this is un heard of they are so easy to get documents an stuff from you when it benefits there pocket but when you request things from them then its a year procedure wow unbelievable i recommened no one to use them as there after sales service sucks.</p>