1 reviews | Active since Jun 2016
Service...... What service...
<p>I went into the Old Mutual branch on the 11 May 2016 to make a withdrawal. It is now the 7 June 2016 and I have not received my funds. The service is patactic and I have been into the branch 4 times, even spoken to the manager Mr Kabelo. Who keeps telling me yo come back in 4 days, then a week. The call centre is none the better...... I have call them twice now..... Can I not get a competent people or does such a thing not exist anymore. </p> <p>I will never open any account or investments agsin with Old Mutual. They are just useless.....</p> <p>Very Frustrated</p> <p>Samantha</p>
Hi Samantha,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Hi Samantha,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Good day Sammypillay
Thank you for confirming that you have received the funds.
I apologise for the delays and inconvenience that this caused you. We will re-look the process in order to eliminate these instances.
Thank you for the review and the opportunity to improve our service.
Kind regards,
Brent Sellidon
Good day Sammypillay
Thank you for confirming that you have received the funds.
I apologise for the delays and inconvenience that this caused you. We will re-look the process in order to eliminate these instances.
Thank you for the review and the opportunity to improve our service.
Kind regards,
Brent Sellidon