Service? What Service?

We went to your branch in Greenacres to cancel a savings plan with yourselves and have it payout. This was on the 05/04/16. We were assured that it would take seven(7) working days. What a joke.....My wife received a sms asking for our marriage certificate on the 06/04/16, which we dis straight away by email and fax, just in case....HAHAHAHAHAHA Not even that helped. Three phone calls to the Call Centre of which one they would phone me back Yeah Right!!!!! It is now the 16/04/16 and low and behold still no money. You Old Mutual have the WORST SERVICE ever. I would never in my right mind ever ever recommend you to anyone, not even my worse enemy. You suck to high heaven. Pull your finger out your nose for one second and do some work that you are unfortunately paid for. Bunch of useless idiots. Dont bother phoning me. I will NOT remove this post. Regards Disgruntled OM customer.