B
Bongiwe
1 reviews | Active since Oct 2025
29 Oct 2025, 17:08
Service was very poor from call center
Service was very poor from call center. I called old mutual to update my contact details which are not updated 😡. The lady who serves me confirmed that my details where update all to find out she ****
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Old Mutual's replyOfficial
29 Oct 2025, 17:47Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply29 Oct 2025, 17:47
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management