SERVICE VERY VERY POOR.

I am very frustrated at the service from Old mutual claims department. My wife is having the same problem since her claim had been submitted. From last month till today no action had been taken to resolve her claim besides saying the same stories the claim had been noted. The cherry on the cake is they only doing tax directive today and she was advised her claim would be finalized today, we have Benni contact with more then six consultants if not more during this time each one different stories different questions. This week Wednesday my wife should have been paid out her claim per old mutual policy of 21 days. It's sad to see you trust your money with a company and when you need your own funds this is the service you get. I would not reccomend anyone to make use of Old mutual if this is the service you get.

GREATLY UPSET