CVDW
Chantal Van Der Westhuizen

1 reviews | Active since Dec 2024

03 Dec 2024, 12:02

Service Unacceptable

This month will be the third month out of my job and waiting for my money to be paid out from my Pension fund. I have to call in everyday to check up on the status of my claim holding on for 30min before someone can attend to you and still everyone with different info...Can Old Mutual please attend to ASAP cos clearly no one at Old Mutual communicate and attend to their queries...very upset client

0
Replies (1)
Old Mutual
Old Mutual's reply03 Dec 2024, 12:11
Official
Hi Chantal

We have received your review and sincerely apologise for your service experience. We will investigate this matter, and we will contact you directly should further information be required.

Regards
Old Mutual Complaints Management