WC
Whaidunisa C
1 reviews | Active since Oct 2009
08 May 2025, 11:16
Service should not be so hard
The worst service ever. 30 min on the line transferred from 1 dept to the other and no help as they don’t have access. I just want my pension moved over to my personal capacity, is that so hard.
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Old Mutual's replyOfficial
08 May 2025, 11:23Good day Whaidunisa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 May 2025, 11:23
Official
Good day Whaidunisa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management