VV
Veronica V
1 reviews | Active since Sept 2025
11 Sept 2025, 14:39
Service Not Great
It is extremely difficult to get an Answer to a Simple Question from an Old Mutual Consultant, after numerous e-mails & also phone calls, or even a visit to the centre. I honestly don't know how these people work, I am still waiting on a reply to an email since 18th August, 2025
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
11 Sept 2025, 15:02Good day Veronica,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Sept 2025, 15:02
Official
Good day Veronica,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management