KL
Karen L
1 reviews | Active since Sept 2019
23 Sept 2019, 09:26
SERVICE NON EXSISTANT
The phones are never answered, my emails are never rep**** to. I have been trying and trying to get my policy documentation. Once I do, I am CANCELLING my life insurance and moving to another company. SERVICE IS SHOCKING
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
23 Sept 2019, 11:47Dear Karen
We do apologise for the inconvenience caused.
We will investigate this and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
We do apologise for the inconvenience caused.
We will investigate this and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply23 Sept 2019, 11:47
Official
Dear Karen
We do apologise for the inconvenience caused.
We will investigate this and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
We do apologise for the inconvenience caused.
We will investigate this and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's replyOfficial
23 Sept 2019, 15:38Hi Karen
Thank you for the review and for taking my call.
We have e-mailed the contract to the contracting party today.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review and for taking my call.
We have e-mailed the contract to the contracting party today.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply23 Sept 2019, 15:38
Official
Hi Karen
Thank you for the review and for taking my call.
We have e-mailed the contract to the contracting party today.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review and for taking my call.
We have e-mailed the contract to the contracting party today.
Regards
Brent Sellidon
Old Mutual Complaints Management