CJ
CORA J

1 reviews | Active since Apr 2015

02 Apr 2015, 10:29

Service is pathetic

Good day,<br> <br> Old Mutual delays paying out my pension fund.<br> <br> I have retired end of January but are still waiting on my funds.<br> <br> Everyday they have a new excuse, system error or I must please phone tomorrow.<br> <br> On Monday they promised me a letter which will state that they will pay out the monies but I haven't received anything!!!

0
Replies (1)
Old Mutual
Old Mutual's reply02 Apr 2015, 10:38
Official
Hello CORAJ,

Thank you for taking the time to let us know of the delay you are experiencing.

We will investigate the matter and be in contact with you later today.

Kind regards

Thabiet Mintin
OMEM CST Complaints Management