R
Russel
1 reviews | Active since May 2025
20 May 2025, 09:56
Service from BSC Personalised
BSC Personalised dept are the worst. In many instances, when you request info and you get no acknowledgement of your email, can't get through to anyone on the phone and when you do they can't help. You just have to follow up and wait. Unfortunately there seems to be no progress - it just gets worse - very frustrating.
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Old Mutual's replyOfficial
20 May 2025, 10:05Good day Russel,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 May 2025, 10:05
Official
Good day Russel,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management