L
Lehloanyane
1 reviews | Active since Nov 2022
11 Sept 2025, 11:07
Service dissatisfaction
The service is terrible, they don't respond to emails. I have been trying to reach them for the past three weeks but no response from them. All they do is take money every month but when I need them they are no where to be found. I want to cancel my premium with them but that option is greyed out. I am speechless and dissatisfied as their client.
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Old Mutual's replyOfficial
11 Sept 2025, 11:39Good day Lehloanyane, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Sept 2025, 11:39
Official
Good day Lehloanyane, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management