sS
sanelisiwe S

1 reviews | Active since Jul 2009

06 Feb 2015, 14:25

SERVICE DELIVERY POOR SINCE DEC2014

Please note that we are very disappointed by the service we are not receiving fro OLD MUTUAL insurance, we logged a repair since December 2014 and till today no one has come to fix our house.<br> I spoke to Merriam and she/ they promised that they will come through in Jan when they open but nothing happened. I called again and spoke to Nonzwakazi and still nothing happened, since December I'm Disappointed at the service I'm getting from such a huge company you. My house is not in order because of empty promises not met.

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Replies (1)
Old Mutual
Old Mutual's reply06 Feb 2015, 16:36
Official
Hello Viola,

I refer to your complaint on the Hellopeter website.

I was tasked to investigate this matter and will provide you feedback to resolve.

KInd regards
Coleen Aanhuizen
Complaints Management