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zwelibanzi M
1 reviews | Active since Apr 2010
01 Mar 2018, 11:42
SERVICE AT CALL CENTRE IS ABSOLUTELY DISGUSTING
PLEASE CAN SOMEBODY PHONE ME BACK. I HAVE BEEN WAITING AND HOLDING ON WITH THE CALL CENTRE FOR 20 MINUTES . I CANCEL THE POLICY AND MY ACCOUNT WAS STILL DEBITED.BUT THIS SERVICE IS UNACCEPTABLE.
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Replies (2)
Old Mutual's replyOfficial
01 Mar 2018, 11:48Dear Zwelima
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Complaints Management
Old Mutual's reply01 Mar 2018, 11:48
Official
Dear Zwelima
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Complaints Management
zM
zwelibanzi M's updateReviewer Update
01 Mar 2018, 14:37Still waiting for the phone the call...............
zM
zwelibanzi M's update01 Mar 2018, 14:37
Reviewer Update
Still waiting for the phone the call...............