MD
Mash D

1 reviews | Active since Apr 2017

06 Nov 2019, 10:54

SCORING OF CLIENTS WITHOUT PERMISSION

I HAVE BEEN STAYING AWAY FROM CREDIT SCORING FOR ALMOST A YEAR NOW SO THAT I CAN BUY A CAR AND THEN OLA MUTUAL SENDS ME THIS SMS ON 30 OCTOBER 2019 (Thank you for your interest in a loan from Old mutual finance .we will call you soon 0860 ) I HAVE NOT APP**** FOR . THIS FINANCIAL INSTITUTION MUST EXPLAIN WHY DID THEN SCORE ME WITHOUT MY CONCERN AND HOW DID THEY GET MY DETAILS. TO SCORE SOMEONE YOU NEED PERMISSION 1ST

WHEN I CHECKED MY CREDIT SCORE I FOUND OUT THAT THEY HAVE SCORED ME WITHOUT MY CONCERN AND NOW THEY HAVE AFFECTED MY CREDIT SCORE .THEY MUST ACCOUNT FOR THIS AND COMPENSATE ME AS THEY HAVE AFFECTED MY SCORE OR WE TAKE IT TO COURT AND THEY MUST EXPLAIN TO THE FAIS OMBUDS ON WHY AND HOW . THEY JUST TAKE ADVANTAGE AND THIS MUST COME TO AND END .I NEED ANSWERS AND COMPENSATION FOR THIS ,IT IS JUST **** PERIOD

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Replies (1)
Old Mutual
Old Mutual's reply06 Nov 2019, 11:22
Official
Dear Mash D Malaka
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist. Regards
Brent Sellidon
Old Mutual Complaints Management