****med

I am tired, really, I was told to go to a branch to submit my refund request which should have taken 5 working days according to the consultant. It has been exactly two weeks later. I want my money back which was never credited to my life policy. I am not clued up on how to make a case against old mutual but as soon as find out you will be hearing from my lawyers. I have had enough of this incompetence. 175 year old business with no proper trained staff. Biggest mistake I will not recommend you people to anybody