TM
Tlhokomelo M

1 reviews | Active since Mar 2015

17 Feb 2021, 10:51

****/*****...WHICH ONE ARE YOU DEALING?

I don’t understand and starting to worry about *****…

I was stalked/harassed for almost 3yrs to submit a claim for "unclaimed pension fund" and since November 2020 when everything was submitted I’m still waiting?

In January when I called for feedback I was told the claim was sent to SARS...and consultant said she'll escalate the matter...

I called again today - ***, guess what I was told they resubmitted to SARs again last week Wednesday...like is this a joke?

Out of interested I asked how much this unclaimed amount is, that's seems to be so difficult for SARS to calculate and deduct if need be...?

She estimates it's R2 300+ are you kidding me, a mere 2.3K and its resubmitted to SARS for calculations...WHAT IS THIS?

I’m really starting to worry about *****!

0
Replies (2)
Old Mutual
Old Mutual's reply17 Feb 2021, 11:27
Official
Dear Tlhokomelo

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Complaints Management

Best regards,

TM
Tlhokomelo M's update17 Feb 2021, 17:00
Reviewer Update
Not gonna fly...

I noticed there are complains similar to mine and they got the same response, how long am I gonna wait while you investigate?