TS
TEBOGO S

1 reviews | Active since May 2011

22 Aug 2019, 08:44

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So I was trying to apply for an investment online, suddenly there are 3 similar investments. I then phoned the old mutual and after 50 minutes of waiting for a consultant to answer, he told me that I must write a letter to request for a cancellation of the other two. Well I did write a letter and emailed it, even got acknowledgement and reference number. But to my surprise, the three investments are still appearing. I know that this is the only platform you will respond to. Please remove the other two investments.

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Replies (1)
Old Mutual
Old Mutual's reply22 Aug 2019, 15:54
Official
Thank you for letting us know.

Kindly reply to our email confirming the policies you want to cancel.

Kind regards 

Kareemah Sulayman 
Old Mutual Complaints Management