CM
Cate M
1 reviews | Active since Mar 2019
29 Apr 2019, 09:54
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Cancelled my educational policyast month. Got less money and now they debited my account again...
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Replies (2)
Old Mutual's replyOfficial
30 Apr 2019, 12:30Hi Cate
I refer to our conversation and confirm that we are attending to the surrender of the second plan. A confirmation email with all that was discussed will be sent to you.
Regards
Carol Olckers
Complaints Management
Old Mutual
I refer to our conversation and confirm that we are attending to the surrender of the second plan. A confirmation email with all that was discussed will be sent to you.
Regards
Carol Olckers
Complaints Management
Old Mutual
Best regards,
Old Mutual's reply30 Apr 2019, 12:30
Official
Hi Cate
I refer to our conversation and confirm that we are attending to the surrender of the second plan. A confirmation email with all that was discussed will be sent to you.
Regards
Carol Olckers
Complaints Management
Old Mutual
I refer to our conversation and confirm that we are attending to the surrender of the second plan. A confirmation email with all that was discussed will be sent to you.
Regards
Carol Olckers
Complaints Management
Old Mutual
Best regards,
CM
Cate M's updateReviewer Update
01 May 2019, 09:09Carol I'm still waiting for the email and the 291 that was taken from my account this month. And please do not tell me about penalties because I told the consultant to surrender everything and he closed one policy
CM
Cate M's update01 May 2019, 09:09
Reviewer Update
Carol I'm still waiting for the email and the 291 that was taken from my account this month. And please do not tell me about penalties because I told the consultant to surrender everything and he closed one policy