VS
Vuyani S
1 reviews | Active since Apr 2011
25 Nov 2025, 17:14
Saturday 15 November 2025 at 09:26 a
Saturday 15 November 2025 at 09:26 a. m. at Rustenburg, PicknPay branch, I requested funds from an investment savings account which I was informed I will get funds within 5-7 working days. I came today it was full and I went to Leyds Street branch only to be told that there was form which I was supposed to have filled and signed. Very poor service indeed and Old Mutual must call me to apologise
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Old Mutual's replyOfficial
25 Nov 2025, 17:21Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Nov 2025, 17:21
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management