NJ
Nazeera J
1 reviews | Active since Jun 2019
30 Nov 2021, 10:15
Same **** service from old mutual
I sent an email on Thu 25/11/2021 4:49 PM.Two working days later i have not recieved a responce. i have had to post on hello peter 4 or 5 times this month abt the horrible service i have recieved from old mutual .This time all i want to do is Hi
I want to trf these funds in to my company retirement fund .
Send me the forms I need to fill in.I am so tired of the service I have been receiving from old Mutual and have accepted the fact that I not the cash amount from now .I want it transferred in to my provident fund with my company.
OMG69246N*** /***5
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Replies (3)
Old Mutual's replyOfficial
30 Nov 2021, 10:25Good day Nazeera J
We received your review on the 30 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 30 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Nov 2021, 10:25
Official
Good day Nazeera J
We received your review on the 30 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 30 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
NJ
Nazeera J's updateReviewer Update
30 Nov 2021, 10:50Standard copy and paste response
NJ
Nazeera J's update30 Nov 2021, 10:50
Reviewer Update
Standard copy and paste response
Old Mutual's replyOfficial
30 Nov 2021, 14:53Good day Nazeera
We received your update.
The above is merely an acknowledgement to inform you that we received your complaint. Hellopeter is a public platform and not own by Old Mutual. For this reason we correspond with our clients via e-mail. I will respond to you complaint via e-mail shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your update.
The above is merely an acknowledgement to inform you that we received your complaint. Hellopeter is a public platform and not own by Old Mutual. For this reason we correspond with our clients via e-mail. I will respond to you complaint via e-mail shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply30 Nov 2021, 14:53
Official
Good day Nazeera
We received your update.
The above is merely an acknowledgement to inform you that we received your complaint. Hellopeter is a public platform and not own by Old Mutual. For this reason we correspond with our clients via e-mail. I will respond to you complaint via e-mail shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your update.
The above is merely an acknowledgement to inform you that we received your complaint. Hellopeter is a public platform and not own by Old Mutual. For this reason we correspond with our clients via e-mail. I will respond to you complaint via e-mail shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,