BS
Brian S

1 reviews | Active since Sept 2014

18 Aug 2016, 08:07

Same old story

<p>App**** online for a loan, as to be expected from this bunch it was rejected, no reason given, but i must call someone "help" centre and waste my airtime to get given the run around by someone who doesnt know what they are doing anyway!!!</p> <p>they have the cheek to put on their refusal that I should get my financial affairs in order!!!!!!</p> <p>The main reason it was rejected is because i reported this bunch to the ombudsman for discriminating against me.</p> <p>I have a policy with this crowd but of course none of that gets taken into account.</p> <p>But of course if i earned R10 and wanted a loan for 1 million they would happily do it, pathetic lot</p>

0
Replies (2)
Old Mutual
Old Mutual's reply18 Aug 2016, 08:24
Official

Dear wefbjr guilgfsef

I am sorry to hear about the service you have experienced. We will investigate and contact you directly to resolve.

regards

Thabiet Mintin

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply24 Aug 2016, 10:46
Official

Dear wefbjr guilgfsef,

I refer to the email sent. As confirmed we are trying to get hold of you via your mobile number. Our attempts has been unsuccessful. Please respond to the email as what time would be the suitable to contact you.

Regards

Thabiet Mintin

Complaints Management

Best regards,