PT
Percy T
1 reviews | Active since Oct 2019
10 Mar 2026, 09:48
Sad client
I’m saddened by service of old mutual; I got a message that they have received tax approval from SARS regarding my 2-pot withdrawal. But they are taking forever to pay. If you phone them, you will run out of airtime without getting any help. They care.
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Old Mutual's replyOfficial
10 Mar 2026, 11:43Good day Percy,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Mar 2026, 11:43
Official
Good day Percy,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management