AP
Almarie P
1 reviews | Active since Apr 2024
21 Aug 2025, 15:08
RUDE STAFF MEMBER - ***
OLD MUTUAL PLEASE LEARN YOR WORKERS THAT IS DOING COLD CALLING MANNERS. TODAY 21 AUG 2025 I RECEIVED A PHONE CALL FROM THIS OLD MUTUAL NUMBER *** AT 14:49PM. WHEN I TOLD THE LADY THIS IS A BUSINESS NUMBER.... I WAS STILL BUSY TALKING AND SHE JUST PUT THE PHONE DOWN IN MY EAR. IF YOU CANT COMMUNICATE WITH POTENTIAL CLIENTS YOU ARE IN THE WRONG INDUSTRY.
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Replies (3)
Old Mutual's replyOfficial
21 Aug 2025, 15:45Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Aug 2025, 15:45
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
21 Aug 2025, 15:46Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Aug 2025, 15:46
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
21 Aug 2025, 15:50Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Aug 2025, 15:50
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management