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Hellen H

1 reviews | Active since Jul 2019

17 Jul 2019, 10:38

RUDE, IMMATURED MANAGER

morning, i am very dissapointed with the way the manager at gandi square behaved himself few months ago when i was there to apply for a loan.He clicked his tongue several times when i ask what was wrong he kept saying i will fire her, i will fire her. He sounded so very angry to the extend whereby i even asked the her (consultant) after he has done checking the loan what was wrong with him, she said he is like that, he always promises them that he will fire them all the time.

He even said that company cannot tough him because he reaches the TARGETS and he can do anything he wants, that was very shocking indeed.

I was convinced that she was right by saying he always promises to fire them when i found out that she even resigned and that scared me a lot because i guess she is a mother to someone may even a single parent.

The gentleman pretended to be helpful but you can tell from the lines of his face that he does not, according to me, practice UBUNTU one the Old Mutual themes.

IF OLD MUTUAL CANNOT DO ANYTHING ABOUT THE SITUATION THEN THERE WILL BE A PROBLEM BECAUSE WE WILL DO BUSINESS WITH A COMPANY WHO RESPECTS ITS STAFF.

Ragard Mrs Hadebe

0
Replies (2)
Old Mutual
Old Mutual's reply17 Jul 2019, 12:16
Official
Dear Helen

We received your review of 17 July 2019. 

We are sorry to hear about your service experience.  Thank you for bringing the matter to our attention.  

We referred the matter to our Old Mutual Finance complaints department.  They will investigate this matter and will contact your directly. 

Regards

Coleen Aanhuizen
Complaints Management

Best regards,

Old Mutual
Old Mutual's reply23 Jul 2019, 16:50
Official
Dear Helen 

We refer to your complaint of 17 July 2019. 

Our Old Mutual Finance complaint department contacted you a few times and was not able to reach you.  You may reply to their e-mail and they will gladly assist you.  We are closing this matter until we receive a reply from you.  

Regards

Complaints Management

Best regards,