ROTTEN SERVICE FROM OLD MUTUAL MONEY ACCOUNT

I would like to place on record my disgust that the Old Mutual Money account bank card system is down. The Old Mutual bank card cannot be used to withdraw cash at till points (which I have tried to do at several stores) and also cannot be swiped to make purchases at till points as well. Today is Wednesday, the 25th March 2020, which is payday for many individuals like myself and a day before the national lock down due to the spread of the Corona virus. I am unable to withdraw cash and unable to purchase food and fuel. The Old Mutual call centre cannot be called as one is made to hold forever and nobody answers. The staff at the Old Mutual branch outlet are horribly unhelpful - spoke to Collin Gwagwa at the Field (Joe Slovo) Street branch in Durban central who was a waste of my time. If the Old Mutual banking system is incapable of supporting its client base, then it should close down and not waste the customers time who are charged fees to be able to use their services. Rotten service by Old Mutual - cheap fees for ********** service. I wish I had never left my old bank to move to Old Mutual.