AM
Adeelaid M

1 reviews | Active since Mar 2015

17 Mar 2015, 08:40

ROBBING ME MY PENSION MONEY

IN 1999 OLD MUTUAL CAME T MY WORKPLACE AND SOLD ME A RETIREMENT POLICY,AND TOLD ME THAT WHEN I TAKE MY PENSION BETWEEN THE AGE OF 60-65 I CAN BE ABLE TO CLAIM BACK WITH INTEREST OF R200 00 IF I RETIRE AT 65 EXACTLY. I WAS HAPPY AND TOOK IT AS I WOULD NEED THE MONEY AT THAT STAGE,I STARTED MY POLICY IN 1999 1 NOVEMBER PAYING R200 ,IN SEPTEMBER 2014 I WAS ON PENSION ,I PAID FR JANUARY 2015 AND I ASKED OLD MUTUAL THAT CAN I CLAIM AND THEY SAID YES,TO MY SURPRISE THEY TOLD THAT THE RETIREMENT I TOOK WAS A RETIREMENT ANNUITY THEY WILL ONLY GIVE ME A THIRD OF THAT AMOUNT AND THE REST IN INSTALLMENTS SINCE MY CLAIM IS MORE THAN R80000,NO ONE TOLD ME OF THE ANNUITY OR EXPLAINED WHAT IT IS WHEN I WAS SOLD THE POLICY BY MOIPONI ,HAD I BEEN TOLD I WOULD NEVER HAVE TAKEN THE POLICY ,I WANT ALL MY MONEY NOT IN HALVES ,I NEED TO PAY FOR MY GRANDCHILDREN S FEES,BUILD A HOME,I LEAVE IN A SHACK I WANT A DESCENT HOUSE ,I WORKED SO HARD FOR OLD MUTUAL TO ROB ME ,THEIR CONSULTANT CARED ABOUT THEIR COMMISSION THEY GOT FROM LYING ABOUT THE OLD MUTUAL POLICY.I AM SICKLY AND THIS HAS PUT A STRAIN ON MY HEALTH.OLD MUTUAL I WANT MY MONEY

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Replies (1)
Old Mutual
Old Mutual's reply17 Mar 2015, 12:15
Official
Hello phu****15,

Thank you for taking the time to inform us of your concerns.

I will investigate the way the policy was sold and will come back to you once I have finalised my investigation.

Kind regards

Kareemah Sulayman
OMEM CST Complaints Management