MN
Mpho N

1 reviews | Active since Aug 2021

24 Aug 2021, 09:28

Ripping people off. Worst service

Pathetic service! They ******* people! They called to inform me that my policy lapsed in February HOWEVER LAST MONTH I RECEIVED AN UPDATE OF THEM REMOVING MY DAUGHTER HOW?! I'VE STILL BEEN DEBITED TILL DATE ON MY POLICY BUT IT LAPSED IN FEBRUARY! PLEASE SORT THIS OUT!! Highly irate I want all my policies to be restored

0
Replies (2)
Old Mutual
Old Mutual's reply24 Aug 2021, 09:37
Official
Dear Mpho N

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Bilqees Carelse
Old Mutual Complaints Management


MN
Mpho N's update24 Aug 2021, 14:52
Reviewer Update
No one has called me in regards to my life cover, representative called and said he will send an email and I haven't received any thing yet