TM
Tshiamo M
1 reviews | Active since May 2023
30 Sept 2024, 07:54
Ridiculously ***********
I was double debitted on first debit check of the policy i took out.I didn't authorise to be debited twice.
I need my full refund and want to cancel the contract!!!!!!!!!So damn ***********
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
30 Sept 2024, 08:05Good day Tshiamo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Sept 2024, 08:05
Official
Good day Tshiamo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
TM
Tshiamo M's updateReviewer Update
30 Sept 2024, 08:14I need my refund today and that policy cancelled!
TM
Tshiamo M's update30 Sept 2024, 08:14
Reviewer Update
I need my refund today and that policy cancelled!
Old Mutual's replyOfficial
30 Sept 2024, 09:35Good day Tshiamo
I will look into the matter and provide you with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
I will look into the matter and provide you with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Sept 2024, 09:35
Official
Good day Tshiamo
I will look into the matter and provide you with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
I will look into the matter and provide you with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,