KK
KABELO K
1 reviews | Active since Aug 2025
15 Aug 2025, 09:45
rewards program not etting aapproved
I HAVE SENT my FICA DOCUMENTS as instructed on their website ,hoow ever my account is still not approved , REF ONT***7
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Replies (3)
Old Mutual's replyOfficial
15 Aug 2025, 09:47Good Day KABELO K, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply15 Aug 2025, 09:47
Official
Good Day KABELO K, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
KK
KABELO K's updateReviewer Update
15 Aug 2025, 09:54ok thaNK YOU PLEASE DO
KK
KABELO K's update15 Aug 2025, 09:54
Reviewer Update
ok thaNK YOU PLEASE DO
Old Mutual's replyOfficial
15 Aug 2025, 11:08We can assure you that we are following up regarding this.
Old Mutual's reply15 Aug 2025, 11:08
Official
We can assure you that we are following up regarding this.