PT
Palesa T

1 reviews | Active since Mar 2024

07 Mar 2024, 12:17

Rewards points is a ****

I wanted to redeem points from monday this lady is taking me up and downs still not allowing me to use points worse i even sent my bank statement i dont know why they need it

0
Replies (1)
Old Mutual
Old Mutual's reply07 Mar 2024, 12:33
Official
Good day Palesa 

We received your review. 

We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Regards 

Delia Smit 
Old Mutual Complaints Management

Best regards,