TM
Tumelo M
1 reviews | Active since Jan 2024
25 Jan 2024, 12:03
Rewards is ****
I wanted to redeem points since monday this person LUCHE SCHROEDER started with saying my police stamp expired i did new one then he said i must fill my profile first then i did he still is refusing to let me use points
Helpful (0)
Replies (5)0
Replies (5)
Old Mutual's replyOfficial
25 Jan 2024, 12:05Good day Tumelo
Thank you for your Hellopeter review, we acknowledge receipt of your complaint. We take it seriously and will investigate thoroughly. Our goal is to resolve this to your satisfaction and improve our service based on your feedback. We apologize for any inconvenience and appreciate your patience as we work to make things right. One of our complaint's assessors will be in touch with you.
Regards
Old Mutual Complaints Management
Thank you for your Hellopeter review, we acknowledge receipt of your complaint. We take it seriously and will investigate thoroughly. Our goal is to resolve this to your satisfaction and improve our service based on your feedback. We apologize for any inconvenience and appreciate your patience as we work to make things right. One of our complaint's assessors will be in touch with you.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply25 Jan 2024, 12:05
Official
Good day Tumelo
Thank you for your Hellopeter review, we acknowledge receipt of your complaint. We take it seriously and will investigate thoroughly. Our goal is to resolve this to your satisfaction and improve our service based on your feedback. We apologize for any inconvenience and appreciate your patience as we work to make things right. One of our complaint's assessors will be in touch with you.
Regards
Old Mutual Complaints Management
Thank you for your Hellopeter review, we acknowledge receipt of your complaint. We take it seriously and will investigate thoroughly. Our goal is to resolve this to your satisfaction and improve our service based on your feedback. We apologize for any inconvenience and appreciate your patience as we work to make things right. One of our complaint's assessors will be in touch with you.
Regards
Old Mutual Complaints Management
Best regards,
TM
Tumelo M's updateReviewer Update
25 Jan 2024, 12:13I will wait and see
TM
Tumelo M's update25 Jan 2024, 12:13
Reviewer Update
I will wait and see
Old Mutual's replyOfficial
25 Jan 2024, 12:36Thank you
Best regards,
Old Mutual's reply25 Jan 2024, 12:36
Official
Thank you
Best regards,
TM
Tumelo M's updateReviewer Update
25 Jan 2024, 15:14Your agent has now changed tone saying he cant verify me do u know how much it cost for me to go to bank? And police station out house burned i was invited to do this in order for us to get shoprite voucher i will not rest till people know how u play us
TM
Tumelo M's update25 Jan 2024, 15:14
Reviewer Update
Your agent has now changed tone saying he cant verify me do u know how much it cost for me to go to bank? And police station out house burned i was invited to do this in order for us to get shoprite voucher i will not rest till people know how u play us
Old Mutual's replyOfficial
25 Jan 2024, 15:19We will look into this and revert to you with feedback.
Best regards,
Old Mutual's reply25 Jan 2024, 15:19
Official
We will look into this and revert to you with feedback.
Best regards,