VS
Virginia S
1 reviews | Active since Sept 2025
01 Jan 2026, 17:36
Rewards Discrepancy Old Mutual Rewards
Moneyversity points for 2026 are registering as 10 points = 1 cent, instead of 10 points = 1 rand. This is frustrating as there is a discrepancy and the completion of tasks is not being paid accordingly. The issue is yet to be resolved.
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Old Mutual's replyOfficial
01 Jan 2026, 17:58Good day Virginia , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply01 Jan 2026, 17:58
Official
Good day Virginia , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management