nR
nchedi R
1 reviews | Active since Oct 2014
07 Mar 2018, 09:02
return debit order
I HAVE A DEBIT ORDER WITH YOU GUYS FOR THE 25TH OF EACH MONTH,BUT THIS MONTH YOU TRY TO DEBIT ON MY ACCOUNT ON 23RD AND IT WAS A RETURN DEBIT ORDER WHICH THE BANK DEBITED ME R150.00.CAN YOU KINDLY PAY ME BACK THAT RETURN DEBIT ORDER AS I NEVER MADE A DEBIT WITH YOU GUYS FOR 23RD MINE WITH YOU IS 25TH.MEANING THAT YOU MISTAKE ON YOU SIDE REFERENCE NUMBER FOR MY ACCOUNT 668p ********** 9 MY IDI ********** 506087
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Old Mutual's replyOfficial
07 Mar 2018, 15:13Dear Nchedi
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply07 Mar 2018, 15:13
Official
Dear Nchedi
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,