tM
tendani M
1 reviews | Active since Feb 2014
26 Jul 2018, 19:27
Retrenched and can't pay loan
I had a loan with old mutual in 2013 and then I got retrenchment on 2013 October. Six months after I took the loan. They have been reluctant to cancel the loan as the contract stated that if I get retrenchment, the loan will be closed off
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Replies (3)tM
tendani M's updateReviewer Update
26 Jul 2018, 19:29And now they have listed me on it for an account which they are liable for
tM
tendani M's update26 Jul 2018, 19:29
Reviewer Update
And now they have listed me on it for an account which they are liable for
Old Mutual's replyOfficial
27 Jul 2018, 10:41Hi Tendani
Thank you for the review.
We will investigate the mater and respond to you directly. We apologise for the inconvenience caused.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply27 Jul 2018, 10:41
Official
Hi Tendani
Thank you for the review.
We will investigate the mater and respond to you directly. We apologise for the inconvenience caused.
Regards
Brent Sellidon
Old Mutual Complaints Management
tM
tendani M's updateReviewer Update
23 Aug 2018, 09:20I would like to take this time to thank Old Mutual for their assistance with this matter. It has been sorted out and they kept on updating me about the process.
tM
tendani M's update23 Aug 2018, 09:20
Reviewer Update
I would like to take this time to thank Old Mutual for their assistance with this matter. It has been sorted out and they kept on updating me about the process.