DJ
Diondre J
1 reviews | Active since Apr 2021
15 Apr 2021, 16:09
Retirement Fund
Very unprofessional, Me and my sister claimed for my late mother's retirement fund on the 15th of February 2021 we still did not received a cent why do you guys take so long to pay out the money all documents have been received as you guys requested so frustrated really and we are in need of the money call you please let me know what's the hold up
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Replies (2)
Old Mutual's replyOfficial
15 Apr 2021, 16:11Dear Diondre J
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply15 Apr 2021, 16:11
Official
Dear Diondre J
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
DJ
Diondre J's updateReviewer Update
15 Apr 2021, 19:00ASAP thank you
DJ
Diondre J's update15 Apr 2021, 19:00
Reviewer Update
ASAP thank you