TS
Theunis S
1 reviews | Active since Dec 2012
21 Aug 2025, 13:15
Retirement Benefit PayOut taking Months.
Retirement benefit claim been processing for months now. Last update 1 Aug - Next step disinvestment, could take 3 - 5 days. Been 15 business days, and each time calling the call centre there is a different statement with no actual outcome.
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Old Mutual's replyOfficial
21 Aug 2025, 13:40Good day Theunis,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply21 Aug 2025, 13:40
Official
Good day Theunis,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management