MM
Mazandi M
1 reviews | Active since May 2012
09 Dec 2024, 16:04
Retirement Annuity that vanished from Old Mutual
I had a Retirement Policy with Old Mutual SARAF. I have been trying to enquire about the policy since I have retired now, and no one seems to know anything about it. I have sent them copies of the statements from Old Mutual SARAF and instead they keep referring me to the education policy I took for my grandchild. The policy just disappeared from their books. Policy number ***:South African Retirement Annuity Fund Fund Approval Number: 12/8/3904/1
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Old Mutual's replyOfficial
09 Dec 2024, 16:22Hi Mazandi
We have received your review and sincerely apologise for your service experience. We will investigate this matter, and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management
We have received your review and sincerely apologise for your service experience. We will investigate this matter, and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply09 Dec 2024, 16:22
Official
Hi Mazandi
We have received your review and sincerely apologise for your service experience. We will investigate this matter, and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management
We have received your review and sincerely apologise for your service experience. We will investigate this matter, and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management