TG
Theresa G
1 reviews | Active since Aug 2025
11 Aug 2025, 08:41
Retirement Annuity
Claim for my Retirement Annuity on 15 July 2025 and still have not received my money. Have made numerous follow-ups and every time are informed it will be escalated - how many times must this happen to process a payment.
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Old Mutual's replyOfficial
11 Aug 2025, 08:52Hi Theresa
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Aug 2025, 08:52
Official
Hi Theresa
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management