JH
Jody H
1 reviews | Active since Jul 2022
05 Feb 2026, 12:13
Retirement Annuity
DO NOT USE OLD MUTUAL.
I started an RA with them years ago and I requested to transfer my funds to a new investment company. This has been ongoing now for 6 months! They don’t respond to emails they send you on a merry go round and you never get to an outcome. All I can say is anyone interested in Old Mutual stay away. I will definitely advise anyone I know never to use them!
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
05 Feb 2026, 12:55Good day Jody,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Feb 2026, 12:55
Official
Good day Jody,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management