JS
Jabulile S
1 reviews | Active since Sept 2018
16 Mar 2026, 15:09
Retirement annuity
I had a retirement annuity which to my understanding was tax free, when it matured I was paid much less amount than I was supposed to get. When I queried with them they told me to speak to Sars. As far as I know Sars gets the directive from the company they don't just take what they so wish.
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Old Mutual's replyOfficial
16 Mar 2026, 15:58Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply16 Mar 2026, 15:58
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management