LL
Likay L

1 reviews | Active since Aug 2020

22 Aug 2020, 11:20

Retirement

In 2017 I opened a retirement plan with old mutual,and in 2019 I lost my job.then I couldn't afford paying for the premiums anymore. Then my balance was less than R7000 as they said that should I wish to cancel the policy it should be under R7000. My balance was R6900 suddenly a week after even without a debit in my bank account the policy balance is now over R7000,which was now R7100. Shame on you old mutual for inflating the prices.

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Replies (1)
Old Mutual
Old Mutual's reply24 Aug 2020, 06:47
Official
Dear Mr Nkuna

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Kareemah Sulayman
Old Mutual Complaints Management