NM
Nancy M

1 reviews | Active since Apr 2026

23 Apr 2026, 09:40

RETIMENT ANNUITY WITHDRAWAL

I have submitted my retiment annuity withdrawal on 03/02/26 Have been making followups but to date the funds have not yet reached me. I am dismayed at the level of poor service I have received. At this point I am seeking intervention from the long term insurance ombudsman .

0
Replies (1)
Old Mutual
Old Mutual's reply23 Apr 2026, 10:02
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards,
Old Mutual Complaints Management