Requested information on a deceased estate

I have been trying to call and get information on my late mothers policies, I have sent emails and I have not received any feedback. Can someone kindly assist me with my late mothers policies,how much she had when was it paid out and to whom.<br> Her name was Susan Mthembu (Spelt Mthembu in her ID book) ***.<br> I am her only heir ,my ID number is ***.<br>