REQUEST TO CANCEL POLICY STILL NOT DONE

Good day<br> <br> <br> I went to Old Mutual East Rand mall on Friday 12 July to cancel my policy which I had taken over the phone with Old Mutual.After spending 2 hours there, my query is still unresolved.<br> <br> The consultant who was assisting me wasted my time and I still had to \force"him to call head-office as it was clear that he had no clue what he was doing. Even after calling head office"