MM
Mbaliyothando M
1 reviews | Active since Nov 2023
03 Jul 2025, 10:38
Repeated *****ulent policies by Old Mutual
I have been complaining about Oldmutual opening *****ulent policies using my work persal number for more than a year now! I would complain then they cancel , after 3 months they open a new one. I complained again same happens ….. I have really ran out of ideas on how to stop this from happening…. Please help me
I wrote another email to Old Mutual to complain last month, they don’t even bother to respond.
Another *****ulent policy is deducting from my persal for the 3rd TIME now.
I am really tired of this please help me and send this complaint to the higher rank.
I don’t wish for this stressful situation again in my life This disturbs my budget, I have responsibilities
Thank you so much for your assistance
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Old Mutual's replyOfficial
03 Jul 2025, 10:48Good day Mbaliyothando M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Jul 2025, 10:48
Official
Good day Mbaliyothando M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management