Remove my name from ***** department

Item: Old Mutual
Rating: 4
Author: Kgomotso T

Thabitha Mohlala *** *** *** Dear old mutual You listed ms mohlala as ***** and without proof you blocking all her transactions from other banks. Can you kindly remove her name from ***** department

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

18 Dec 2024, 11:55

Hi Kgomotso

We have received your review and sincerely apologise for your service experience. We will investigate this matter, and we will contact you directly should further information be required.

Regards
Old Mutual Complaints Management

Old Mutual's reply18 Dec 2024, 11:55

Official

Kgomotso T's updateReviewer Update

18 Dec 2024, 11:58

In behalf of ms mohlala
Fnb has frooze her business account and apparently old mutual has to sent a clearance letter or an email so please old mutual do your jobs and stop sabotaging your clients

Kgomotso T's update18 Dec 2024, 11:58

Reviewer Update

In behalf of ms mohlala
Fnb has frooze her business account and apparently old mutual has to sent a clearance letter or an email so please old mutual do your jobs and stop sabotaging your clients

Old Mutual's replyOfficial

18 Dec 2024, 12:04

Good day Kgomotso,

We note your comments, please be advised that this matter is been attended to and feedback will be provided via email to the account holder.

Regards
Old Mutual Complaints Management

Old Mutual's reply18 Dec 2024, 12:04

Official