MM
Muriel M

1 reviews | Active since Aug 2020

27 Jun 2025, 13:36

Remove me

Old mutual bloed mall did me dirty the called me telling that I must come for consolidation loan so that they can pay for my debts ...I went to old mutual bloedmall knowing that am gonna be help with debt consolidation loan ...the guy who was helping me I asked if it's not debt review as I don't want it I know lots of people whom r struggling with it then he said no he used the 'Restructuring 'I asked again of its not debt review then still je said no ...only to my surprise Octogen registered my name underreview I sended octogen an email to cancel still they ignored ofwhich I signed the form but still i didn't proceed as I did my research about octogen ...still octogen when to court without my me signing a form that they sended someone for me to meet the person at police station I didn't meet up with that person they wanted me to sign to give me authority to go to court and also give my ID copy I didn't sign yet they went ahead to court and do the debt review am no happy my life it's a mess because of them...I didn't want this at all

0
Replies (1)
Old Mutual
Old Mutual's reply27 Jun 2025, 13:54
Official
Good day Muriel M,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management