NM
Nothando M
1 reviews | Active since Mar 2018
28 Jun 2022, 20:21
Rejected claim BIG insurance ********
Old mutual rejected my claim after I have reinstated the policy. Now they are not deducting from my bank the premiums of the policy that doesn't have a waiting period. They are deduction premiums for the one that has a waiting period. My theory is they want the policy that doesn't have a waiting period to lapse.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
28 Jun 2022, 20:23Dear Nothando
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply28 Jun 2022, 20:23
Official
Dear Nothando
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management