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Mandisi M

1 reviews | Active since Aug 2014

10 Jul 2024, 15:51

Reinstating my moms lapsed policy

When my 80-year-old mother's policy lapsed due to financial problems, we only realized 3 months later that it had not been deducted. Many thanks to Old Mutual for reinstating the policy. COLEEN AANHUIZEN has represented you so well, she has kept your flag flying high. She is patient, professional, and has empathy. When she was dealing with my case, she briefed me about the processes and kept me informed. Even before she confirmed to me that the policy was reinstated, I could see that she was so committed to helping me, could the policy had not been reinstated I would know it was beyond her control.

Thank you, Old Mutual.

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